Refund policy

Return & Refund Policy

Last Updated: July 23, 2026

Thank you for shopping with amyra ethnics. We are committed to providing high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept return requests within 7 days from the date of delivery.

To be eligible for a return:

The product must be unused, unwashed, and in its original condition.
All original tags, labels, and packaging must be intact.
The product must not show any signs of use, damage, alteration, or washing.
A valid order number or proof of purchase is required.

Non-Returnable Items

Returns will not be accepted for:

Products purchased during clearance or final sale.
Customized or personalized products.
Products damaged due to misuse or improper handling by the customer.
Products returned without original tags or packaging.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please share:

Your Order ID
Clear photos of the product
Photos of the package (if damaged)
A brief description of the issue

After verification, we will arrange a replacement or refund at no additional cost.

Refund Process

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed within 5–7 business days.
The amount will be credited to your original payment method.
Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Exchange Policy

We offer exchanges only for:

Damaged products
Defective products
Wrong items delivered
Size exchange (if applicable and stock is available)

Exchange requests must be made within 7 days of delivery.

Order Cancellation

Orders can be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
If eligible, you may request a return after delivery according to this policy.

Return Shipping

If the return is due to our error (wrong, damaged, or defective product), return shipping will be arranged or reimbursed by us.
For all other eligible returns, return shipping charges may be borne by the customer unless otherwise stated.